Post-sale Service: Technical Support
Beston technicians and engineers will help customers to design appropriate plant according to customers’ actual condition and requirement. The main factors are capacity, plant site, the final products and fund. We also provide qualified one-stop solution for customers.
Sales Service: Full Cooperation to Guarantee Quality
Beston machine is manufactured under the standard of the contract agreed on by both sides. We have a comprehensive department to guarantee the quality and delivery of Beston machine, such as after-sale department, technical department, quality control department, etc. The whole manufacturing process is recorded by photo. In addition, technical department will handle sudden problem and make sure that the delivery is on time.
After-sale Service: Customer-oriented Principle (Brand Concept)
- Send experienced engineers to provide the service of installation and debugging if customers have this demand.
- Provide training for your workers to make sure they can complete the operation independently.
- Provide twelve-month warranty and periodic call visit to customers.
- Provide spare parts in the lifecycle of Beston machine.
- Arrange engineers to maintain customers’ machine in time.
- Upgrade Beston machine for regular customers to improve the efficiency.